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Low Income Energy Assistance Program (LEAP)

If you’re behind on your electricity or natural gas bill and face having your service diconnected, you may qualify for emergency assistance through LEAP. In order to qualify, you must have a family income that falls below a certain limit that depends on two factors:

  • How many people live in the home and
  • Your combined household income

You will be asked to provide:

  • Identification
  • Current electricity and gas bills
  • A disconnection notice (please reach out as soon as you receive notice)
  • A copy of a rental receipt, lease, mortgage document or other documents
  • Proof of household income – cheque stub, employment letter, income tax return for adult members of household, and
  • A copy of your most recent bank statement

Contact the following for more information or to inquire about applying for LEAP assistance: 

LEAP assistance is only available in emergency cases – you cannot apply for LEAP funding within less than 365 days of previous assistance


Ontario Electricity Support Program

Now, more Ontarians qualify for the Ontario Electricity Support Program (OESP). The Government of Ontario has changed the eligibility for the program as of March 1, 2024. If you are an electricity customer, you may qualify for a monthly, on-bill credit of $35 or more.

The credit amount depends on 2 factors:

  • How many people live in the home
  • The combined annual household aft er tax income



How to apply:

  • Online: ontarioelectricitysupport.ca
  • In person: call 613-932-2051 to make an appointment for assistance in applying (Information needed: Copy of electricity bill, Social Insurance Number, Date of Birth)